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Waffa Technology keeps business websites healthy with monthly and quarterly maintenance plans: core and plugin updates, offsite backups, malware scans, uptime monitoring, small content edits, speed checks, a monthly report and priority support. Plans start at PKR 5,000 per month, with clear response times and a written scope.
A website is not a one-time project that stays perfect after launch. WordPress plugins release updates, PHP versions reach end of life, SSL certificates expire, forms break after a theme change and hosting accounts fill up. None of these problems announce themselves. They sit quietly until a customer cannot submit an inquiry, Google flags the site as unsafe or the homepage stops loading during a campaign. Maintenance is the routine work that catches those issues while they are still small, boring and cheap to fix.
Waffa Technology provides website maintenance in Pakistan as a monthly or quarterly plan rather than a series of emergency calls. Every plan covers the essentials: safe updates, offsite backups, malware scans, uptime checks, small content edits, speed checks, a written monthly report and priority support from a local team. We look after WordPress and WooCommerce sites, custom PHP and Laravel builds, and business websites that need a dependable technical partner without a full-time developer on payroll.
This page is written for business owners comparing website maintenance services in Pakistan, website support packages or a website AMC. It explains what is included, what it costs in PKR, how quickly we respond and what we honestly cannot promise. No maintenance plan can make a website hack-proof or guarantee 100% uptime; hosting, third-party code and the wider internet all play a part. What a good plan does is reduce avoidable risk, shorten outages and give you a clear record of what was checked each month.
Most Pakistani businesses do not lose a website in a dramatic hack. They lose it slowly: an abandoned plugin, a PHP version nobody upgraded, a backup that was never tested, a contact form that stopped sending email six weeks ago. The site still looks fine in a browser, so nobody notices until a customer mentions that their inquiry went unanswered. By then, the fix usually costs more than a year of routine care. Maintenance exists to find these quiet failures before your customers do.
The cost of neglect is rarely just the repair bill. A slow or infected site loses inquiries, damages the brand and can be removed from Google results or flagged by browsers as unsafe. If an online store goes down during a sale, the loss compounds by the hour. Recovery from a serious malware infection can take days, requires a forensic cleanup and often forces a host to suspend the account. Regular updates, tested backups and monitoring are far cheaper than that emergency, even though they are less visible when everything is working.
Maintenance also turns website support into a predictable operating cost. Instead of calling a freelancer whenever something breaks and negotiating a price under pressure, you pay a fixed monthly amount in PKR and know what is covered. You receive a report showing updates applied, backups completed, scans run and edits made. That record matters when a new manager, auditor or developer asks who has been looking after the site. It also gives you a sensible moment each month to request small changes that keep content accurate and offers current.
Our plans are built from practical maintenance tasks, not vague promises. You can take the full monthly plan or ask for a specific service such as backups, security cleanup or content updates.
We review available updates, check compatibility, take a backup and apply them on a staging copy where needed. Risky updates are tested before they reach the live site.
Your files and database are backed up to a separate location on a schedule matched to your plan. We check that backups complete and keep several restore points.
Regular scans look for malicious files, spam injections and unexpected admin accounts. We remove what we find, harden access and explain the cause rather than only cleaning the symptom.
Automated checks watch whether the site is reachable, while we review server and application logs for repeated errors. When something fails, we investigate instead of waiting for a customer to report it.
Update prices, replace banners, add a team member, publish an offer or correct a phone number. Each plan includes a monthly time allowance for small changes, with larger work quoted separately.
You receive a plain-language report covering updates, backups, scans, uptime, speed and edits. Plan clients also get priority in our support queue with the response time stated in their plan.
A maintenance plan should do more than run an automatic update button. Every Waffa plan starts with a baseline audit so we know what is installed, what is outdated, where the site is hosted and what would break if something failed. From there we build a routine that fits the platform and the risk level of the site.
The exact schedule depends on your plan, but the principles are the same: take a backup before changes, test where possible, monitor after changes and document the work. If a task falls outside the plan, we tell you before doing it and quote it separately.
We document your platform, plugins, PHP version, hosting, DNS, SSL, forms, analytics and backup setup, then flag urgent issues before routine work begins.
Where the setup allows, updates are tested on a staging copy first. If a change causes a visual or functional problem, we restore the previous version quickly.
Backups are stored away from your hosting account, so a server failure or ransomware infection does not destroy every copy. We verify that each backup completes.
We review admin users, remove stale accounts, enforce stronger passwords, check SSL and apply practical hardening. No site is ever completely immune to attack.
We monitor loading performance and flag the usual causes: heavy images, new plugins, render-blocking scripts or a hosting plan that no longer fits your traffic.
You know who is responsible for your site and what was done each month. Requests go through WhatsApp or email, and every report is written in plain English, not developer jargon.
Onboarding is deliberately simple. We audit first, fix anything urgent, then move into a predictable monthly cycle with a report you can actually read.
We review your website, hosting, plugins, backups, SSL and forms, then recommend the smallest plan that covers the real risk. You receive a written scope and PKR price before starting.
We collect the necessary access securely, take a full backup, document the setup and fix critical issues such as expired SSL, missing backups or obvious malware.
Each month we apply approved updates, run malware scans, confirm backups, review uptime and errors, complete your content edits and check speed and key forms.
You receive a monthly report listing the work completed, any issues found and what needs attention. Business and retainer clients also get a short review call if they want one.
Every three months we look at the bigger picture: storage, traffic, plugin bloat, speed trends, security posture and whether the plan still matches the site.
Maintenance pricing depends on the platform, number of plugins, site size, update frequency, backup retention and the response time you need. These ranges cover the plans we quote most often. A small brochure site costs far less to maintain than an active online store with daily orders.
PKR 5,000 - 15,000 / month
Best for: Small brochure sites, WordPress sites with 5 to 15 pages and low change volume
PKR 15,000 - 35,000 / month
Best for: Lead-generating business sites, WooCommerce stores and multi-branch websites
From PKR 35,000 / month, quoted by scope
Best for: High-traffic stores, multi-site setups, custom applications and ERP integrations
Prices are monthly in PKR. Quarterly prepayment usually earns a small discount, confirmed in your quote. Plans exclude hosting and domain renewals, premium plugin or theme licences, new features, redesigns, content writing, SEO or ad campaigns, bulk product uploads and recovery from a breach that existed before onboarding. Support hours are Monday to Saturday, roughly 10am to 7pm Pakistan time; after-hours emergency cover is available only on a custom retainer. We do not promise 100% uptime or hack-proof security, because no provider honestly can.
Waffa Technology is a software house with developers, not a call centre that forwards tickets to an overseas helpdesk. That matters when maintenance turns into real work: a plugin conflict that needs code-level debugging, a WooCommerce checkout that fails only on mobile, a Laravel application with a failing queue or a hacked site that needs a careful cleanup. The same team that handles your monthly updates can fix the underlying problem and build the integration you need next.
We also try to make maintenance boring in the best way. Scopes are written, prices are in PKR, response times are stated and exclusions are explained before you pay. There is no long lock-in; plans run month to month or quarter to quarter. If a request is outside your allowance, we say so and quote it rather than quietly stretching the invoice. Support is available in English and Roman Urdu, and we are comfortable working with sites we built as well as sites inherited from another developer.
Our standard plans cover core, theme and plugin updates, offsite backups, malware scans, SSL and uptime checks, small content edits, speed checks, a monthly report and priority support. The Business Care and Custom Retainer plans add more frequent updates, longer backup retention, performance monitoring and a larger monthly edit allowance. Hosting renewals, premium licences, redesigns and new features are quoted separately, and every plan starts with a written scope.
Website maintenance plan mein kya kya shamil hota hai?
Hamare standard plans mein core, theme aur plugin updates, offsite backups, malware scans, SSL aur uptime checks, chhoti content edits, speed checks, monthly report aur priority support shamil hai. Business Care aur Custom Retainer plans mein updates zyada frequent hote hain, backup retention lambi hoti hai, performance monitoring milti hai aur monthly edits ka allowance bara hota hai. Hosting renewal, premium licences, redesign aur naye features alag quote hote hain, aur har plan written scope ke saath shuru hota hai.
Basic maintenance for a small brochure website typically costs PKR 5,000 to 15,000 per month. A lead-generating business site or a WooCommerce store with daily orders usually falls between PKR 15,000 and 35,000 per month. Complex stores, multi-site setups and custom applications are quoted as a retainer from around PKR 35,000 per month. The final price depends on site size, plugin count, update frequency, backup retention and the response time you need.
Pakistan mein website maintenance ki monthly cost kitni hoti hai?
Chhoti brochure website ki basic maintenance aam taur par PKR 5,000 se 15,000 mahana hoti hai. Lead-generating business site ya rozana orders wali WooCommerce store PKR 15,000 se 35,000 mahana tak jati hai. Complex stores, multi-site setups aur custom applications ka retainer PKR 35,000 mahana se shuru hota hai. Final price site ke size, plugins, update frequency, backup retention aur response time par depend karti hai.
AMC stands for annual maintenance contract, though most Pakistani agencies now bill monthly or quarterly rather than forcing a full year upfront. The idea is the same: a fixed fee for an agreed set of maintenance tasks and support hours. Our plans are monthly or quarterly, with a written list of what is covered, a stated response time and a monthly report. You can cancel before the next billing period, and there is no penalty for leaving.
Pakistan mein website AMC kya hota hai aur kaise kaam karta hai?
AMC ka matlab annual maintenance contract hai, lekin ab zyada tar Pakistani agencies mahana ya quarterly billing karti hain, poora saal pehle lena zaroori nahi. Concept wahi hai: tay karda maintenance tasks aur support hours ke liye fixed fee. Hamare plans monthly ya quarterly hote hain, written list ke saath ke kya cover hota hai, response time kya hai aur monthly report kab milti hai. Aap next billing se pehle cancel kar sakte hain, koi penalty nahi.
Yes, though the plan can be lighter in the first year. A new WordPress site still needs updates, backups and monitoring from day one; the risk grows as plugins age and traffic increases. If we built your site, we already know its setup, which makes onboarding faster. If the site is small and changes rarely, the Essential Care plan is usually enough. We will not sell you a retainer you do not need.
Agar meri website nayi hai to kya maintenance plan zaroori hai?
Ji haan, lekin pehle saal plan halka ho sakta hai. Nayi WordPress site ko bhi pehle din se updates, backups aur monitoring chahiye; plugins purane hone aur traffic barhne ke saath risk barhta hai. Agar site hum ne banai hai to setup humein pata hota hai aur onboarding tez hoti hai. Agar site chhoti hai aur changes kam hote hain to Essential Care aam taur par kaafi hota hai. Hum aap ko ghair zaroori retainer nahi bechte.
Routine requests are handled within two working days on Essential Care and one working day on Business Care. Custom Retainer clients get same-day response during business hours. If monitoring detects an outage, we investigate immediately, but the time to restore depends on the cause: a hosting failure, DNS problem or corrupted update may take longer than a simple service restart. We do not advertise a 24/7 guarantee unless it is written into a custom agreement.
Agar meri website down ho jaye to aap kitni jaldi response karte hain?
Routine requests Essential Care par 2 working days aur Business Care par 1 working day mein handle hoti hain. Custom Retainer clients ko business hours mein same-day response milta hai. Agar monitoring outage pakre to hum foran investigate karte hain, lekin restore hone ka time wajah par depend karta hai: hosting failure, DNS problem ya corrupt update simple restart se zyada waqt le sakta hai. Hum 24/7 guarantee ka dawa nahi karte jab tak custom agreement mein likha na ho.
Usually yes. We start with an audit of the theme, plugins, PHP version, hosting, backups and admin accounts. If the site has been neglected, we may recommend a one-time cleanup before the monthly plan begins. We also maintain custom PHP and Laravel websites, provided we can get the necessary access and the code is supportable. If a theme or plugin is abandoned beyond repair, we will explain the options honestly instead of patching it forever.
Kya aap kisi doosre developer ki banai WordPress site maintain kar sakte hain?
Aam taur par ji haan. Hum theme, plugins, PHP version, hosting, backups aur admin accounts ka audit karte hain. Agar site neglect ho chuki hai to monthly plan se pehle one-time cleanup recommend kar sakte hain. Hum custom PHP aur Laravel websites bhi maintain karte hain, bashart ke zaroori access mil jaye aur code supportable ho. Agar theme ya plugin bilkul abandoned ho to hum patch karte rehne ke bajaye options honestly batate hain.
No. No honest provider can guarantee that. Maintenance reduces risk by closing known vulnerabilities, removing abandoned code, hardening access and keeping tested backups, and it shortens recovery when something does go wrong. But hosting failures, zero-day exploits, weak client passwords, third-party services and network problems are outside any single agency's control. What we commit to is monitoring, a clear response process and a restore path that has been checked rather than assumed.
Kya maintenance guarantee deti hai ke website hack ya offline nahi hogi?
Nahi. Koi honest provider yeh guarantee nahi de sakta. Maintenance risk kam karti hai: known vulnerabilities band karna, abandoned code hatana, access harden karna aur tested backups rakhna, aur kuch ghalat hone par recovery tez karti hai. Lekin hosting failure, zero-day exploits, kamzor client passwords, third-party services aur network problems kisi aik agency ke control mein nahi. Hum monitoring, clear response process aur checked restore path ka commitment karte hain, sirf farz ka nahi.
Plans exclude hosting and domain renewals, premium plugin licences, full redesigns, new pages or features beyond the monthly edit allowance, content writing, SEO campaigns, ad management, bulk product uploads and recovery from a breach that started before onboarding. Extra work is quoted and approved first. You can cancel before the next month or quarter; there is no long lock-in. We will hand over access and backups so your next provider can continue.
Monthly plans se kya cheezein exclude hain, aur cancel kaise hota hai?
Plans mein hosting aur domain renewal, premium plugin licences, poora redesign, monthly edit allowance se zyada naye pages ya features, content writing, SEO campaigns, ad management, bulk product uploads aur onboarding se pehle shuru hone wale breach ki recovery shamil nahi. Extra kaam pehle quote aur approval ke baad hota hai. Aap next month ya quarter se pehle cancel kar sakte hain; koi lamba lock-in nahi. Hum access aur backups hand over kar dete hain taake agla provider kaam continue kar sake.
Send us your website address and tell us what worries you most: slow loading, security, backups or simply having nobody to call. We will audit the site, recommend a monthly or quarterly plan and send a written scope with a clear PKR price.