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Waffa Technology builds AI receptionists that answer your business calls 24/7 in Urdu and English, book appointments and capture leads, and hand over to your team whenever a caller asks for a human. Transparent PKR pricing with a free demo call before you commit.
Every missed call is a missed customer. When someone in Pakistan calls a clinic, salon, real estate office or online store and gets no answer, a busy tone or a call that rings out, they rarely wait and try again. They simply dial the next business on their list. For most small and medium businesses, the front desk handles walk-in customers, deliveries, paperwork and complaints at the same time, so the phone is the first thing that gets ignored during busy hours. Hiring more staff for evenings and weekends is expensive, and one absent receptionist can silence your entire phone line for a day.
An AI receptionist solves this problem. It is a software receptionist that answers your business phone in natural Urdu and English, twenty-four hours a day, and handles the conversations your front desk repeats every day: timings, prices, location, doctor or consultant availability, appointment bookings, order status and basic support questions. Multiple callers can be answered at the same time, so your line never rings busy, and every call is recorded, transcribed and summarised. When a caller asks something unusual, or simply wants a human, the AI hands the call over to your team with the full context. For example, a clinic in Lahore can receive appointment requests at 11pm while the doctor sleeps, and the bookings are waiting in the morning.
Waffa Technology builds and manages AI receptionists for businesses across Pakistan. Setup starts from PKR 25,000 with monthly plans from PKR 8,000, and you get a free demo call before you commit. We connect the AI receptionist to your existing number, your calendar, your CRM or ERP and your WhatsApp, so bookings and leads land in one place instead of a notebook. Because we are a complete software house, the same team that builds your receptionist can build your website, e-commerce store, POS or management system, and make everything talk to each other. You can pay by bank transfer, JazzCash or Easypaisa, whichever suits your business.
Call volume rarely matches staffing. A clinic gets a rush of appointment calls in the morning, a restaurant is flooded at lunch and dinner time, and a real estate office misses enquiries while consultants are out on site visits. During those peaks, the person at the desk is dealing with customers in front of them, so calls ring out or go on hold. Later, the same team sits idle during quiet hours. Shifts, overtime and weekend cover cannot flex around this pattern, but an AI receptionist can answer every call at the same moment, whatever the hour.
Customers also expect immediate answers. Someone calling for timings, prices, availability or directions wants a reply in seconds, not after three rings and a hold. If nobody picks up, most callers simply dial the next business and never call back. An AI receptionist answers on the first ring, greets the caller with your business name, and responds politely and consistently in Urdu, English or a mix of the two. Every booking, message and enquiry is written down, so nothing depends on someone remembering a phone conversation at the end of a busy day.
For routine calls, the cost difference is significant. A full-time receptionist in Pakistan commonly costs PKR 45,000 to PKR 80,000 per month before benefits, and that covers only one shift; evening and weekend coverage usually means a second salary or overtime. An AI receptionist starts from PKR 25,000 in setup and PKR 8,000 to 15,000 per month, works around the clock, never takes leave and answers unlimited calls at the same time. We recommend it as a reliable first line for routine conversations, with your team handling the calls that genuinely need a human.
Whether you need complete 24/7 call answering or a receptionist that works alongside your existing front desk team, we design the system around your business process and budget.
Your business phone is answered day and night in the caller's language, with greetings, timings, prices, locations and common questions handled without a busy tone or hold music.
The receptionist checks real availability, books or reschedules appointments, sends confirmations and follows up with reminders to reduce no-shows for clinics, salons, gyms and consultancies.
Calls transfer to your team on request, on low confidence or on custom keywords such as payment, complaint or emergency, with a short summary so the caller never repeats their story.
The same assistant on WhatsApp, replying to enquiries, sharing catalogues and prices, taking orders and confirming bookings in Urdu, English and Roman Urdu.
Every call is recorded, transcribed and summarised with the caller's name, number and requirement, then delivered to your team by WhatsApp, email or CRM.
We connect the receptionist with your calendar, CRM, ERP, POS or Google Sheets, so bookings, orders and customer records stay in one place instead of a notebook.
The best AI receptionist is the one trained on your business. We start with your services, prices, timings, policies and the questions your front desk hears every day, then design the call flow around the outcome you want: bookings, qualified leads, confirmed orders or simple support. The same approach works for a single-location clinic and a multi-branch chain, because the knowledge base and the call rules are built around your operations, not a template.
These are the sectors where a virtual receptionist delivers the fastest and clearest return. If your business is not listed below, get in touch anyway; the call flow matters far more than the industry label.
Appointment booking, doctor timings, fees and directions handled automatically, with reports, prescriptions and test result enquiries politely routed to your staff.
Callers qualified by budget, area and timeline before they reach an agent, with site visits booked and contact details captured for quick follow-up.
Table reservations, timings, menu and catering questions answered instantly, even during the dinner rush when your team is at its busiest.
Order confirmation calls, delivery updates, address corrections and COD verification handled by AI, with WhatsApp follow-ups for every confirmed order.
Admission enquiries, fee structures, campus visit requests and prospectus questions captured and forwarded to your admissions office with full details.
Booking, rescheduling, price lists and membership questions answered 24/7, so your staff can focus on the customers in front of them.
Our AI receptionists are built on modern speech recognition and language technology, tuned for Pakistani accents, Urdu-English code switching and local business workflows. Every feature below is included or configured during setup, depending on the plan you choose.
Because the receptionist connects with your systems, it does more than take messages. It can look up real availability, confirm a booking, update a customer record and send the caller a WhatsApp confirmation before the call even ends.
Natural voice conversations that switch between Urdu and English the way your callers do, with polite, on-brand replies throughout.
Evenings, weekends and public holidays included. Multiple callers are answered at once, so your line never rings busy during peak hours.
We fine-tune the voice, speed and phrasing during testing, so callers get quick and clear answers without listening through long recorded menus.
Decide when calls go to a human: on request, on low confidence, or on keywords like payment, complaint or emergency. You can update these rules any time.
See call volumes, peak times, booking rates, common questions and missed opportunities, so you can plan staffing and marketing with real numbers.
Recordings, transcripts and customer details stay in your account with secure access, and we help you inform callers clearly wherever recording is used.
You do not need any technical knowledge. We handle the design, setup, testing and launch, and most standard AI receptionists are live within seven days of the kick-off call.
We discuss the calls you receive, the questions your front desk repeats every day, your booking process and your busiest hours, then recommend the right setup with a fixed price.
We prepare the receptionist's knowledge, including services, prices, timings, policies and FAQs in Urdu and English, choose a suitable voice and tone, and send everything for your approval.
We connect your existing number or set up a new one, link your calendar, CRM, ERP or Google Sheets, and configure WhatsApp or email notifications for your team.
We run real test calls, check pronunciation, accents and edge cases, verify that bookings and data capture work correctly, and adjust the handover rules. You test the line yourself before launch.
The receptionist goes live and we monitor the first calls closely, update answers, fix any issues quickly and keep improving the system as your services and prices change.
AI receptionist pricing depends on call minutes, languages, integrations and how much of your booking process you want automated. These indicative ranges are based on systems we deliver for Pakistani businesses. Every project receives a fixed written quote before work begins.
PKR 25,000 - 60,000 setup + PKR 8,000 - 15,000/month
Best for: Clinics, salons, gyms and small offices
PKR 60,000 - 150,000 setup + PKR 15,000 - 35,000/month
Best for: Real estate, restaurants, schools and growing companies
PKR 150,000 - 500,000+ setup + custom monthly plan
Best for: Hospitals, multi-branch chains and call centres
Prices depend on call minutes, integrations and languages. Book a free demo call and we will recommend the right plan for your call volume and budget. Payment can be made by bank transfer, JazzCash or Easypaisa.
Waffa Technology is a complete software house, not a script reseller. We build the AI receptionist, the website, the WhatsApp chatbot, the CRM and the ERP your business needs, and we make them work together. That means your receptionist can check real availability in your own system, create real bookings, update real records and pass complete information to your staff, instead of leaving notes in a notebook.
We also understand how Pakistani callers actually talk, including Urdu-English mixing, common names and area-based addresses. And we are straightforward about what the technology does well: routine calls, bookings and message taking are handled reliably, while complex or emotional conversations are handed to your team on request or when the AI is unsure. After launch, we monitor calls, update answers and stay reachable by phone and WhatsApp.
An AI receptionist is software that answers your business phone, understands what the caller wants and replies in a natural voice, 24 hours a day. It handles routine conversations such as timings, prices, directions, appointment bookings and message taking, then records every call and sends you a summary. A human receptionist still adds value for complex, emotional or high-value conversations, and the AI hands those over. Think of it as a first line that never misses a call, rather than a replacement for your whole front desk.
AI receptionist kya hai aur human receptionist se kaise different hai?
AI receptionist ek software hai jo aap ke business ka phone answer karta hai, caller ki baat samajhta hai aur natural awaz mein jawab deta hai, 24 ghante. Timings, prices, directions, appointment booking aur message lene jaise routine kaam khud handle karta hai, phir har call record karke summary aap ko bhej deta hai. Complex ya high-value conversations ke liye human receptionist ki value barqarar rehti hai, aur AI wahan call insaan ko hand over kar deta hai. Isay front desk ka replacement nahi, balki ek aisa pehla line samjhein jo koi call miss nahi karta.
A starter AI receptionist that answers calls in Urdu and English, shares timings and prices, and takes bookings or messages typically costs PKR 25,000 to PKR 60,000 for setup, plus PKR 8,000 to PKR 15,000 per month. Business-grade systems with CRM or ERP integration, WhatsApp and higher call volumes range from PKR 60,000 to PKR 150,000 setup plus a monthly plan. For comparison, a full-time receptionist in Pakistan commonly costs PKR 45,000 to PKR 80,000 per month before benefits, and that covers only one shift.
Pakistan mein AI receptionist ki cost kitni hoti hai?
Starter AI receptionist jo Urdu aur English mein calls answer kare, timings aur prices bataye aur booking ya message le, uski cost aam taur par PKR 25,000 se 60,000 setup plus PKR 8,000 se 15,000 monthly hoti hai. CRM ya ERP integration, WhatsApp aur zyada call volume wale business systems PKR 60,000 se 150,000 setup plus monthly plan lete hain. Muqable ke liye, Pakistan mein full-time receptionist ki salary aam taur par PKR 45,000 se 80,000 monthly hoti hai, wo bhi sirf ek shift ke liye.
Yes. The receptionist understands and speaks Urdu and English, and follows the usual Pakistani habit of mixing both in one sentence. It also understands Roman Urdu written messages on WhatsApp, so a customer can type something like 'appointment kal mil sakti hai?' and still get a proper answer. You can set a preferred language for greetings, or let the AI follow the caller's lead throughout the conversation.
Kya AI receptionist Urdu, English aur mixed baat cheet handle kar sakta hai?
Ji haan. Receptionist Urdu aur English dono samajhta aur bolta hai, aur ek hi sentence mein dono languages mix karne ki Pakistani aadat ke saath bhi comfortable hai. WhatsApp par Roman Urdu messages bhi samajh leta hai, to customer 'appointment kal mil sakti hai?' likhe to bhi theek jawab mil jata hai. Aap greeting ki language fix kar sakte hain, ya AI ko caller ke andaz ke mutabiq chalne de sakte hain.
Modern AI voices sound natural and polite, and we never pretend the AI is a human if someone asks directly. In practice, most callers on routine calls care about a fast, clear answer rather than who gives it. During setup we fine-tune the voice, speed and answers so the conversation flows without long pauses, and you can choose a male or female voice that matches your brand.
Callers ko pata chalega ke wo AI se baat kar rahe hain? Awaz robotic lagegi?
Naye AI voices natural aur polite lagte hain, lekin agar koi seedha poochhe to hum AI hone ki baat chhupate nahi. Waise routine calls mein zyada tar log jaldi aur clear jawab chahte hain, yeh nahi ke kaun de raha hai. Setup ke doran hum voice, speed aur jawab fine tune karte hain taake lambi pauses na hon, aur aap male ya female voice choose kar sakte hain.
Yes. We connect the receptionist with your Google Calendar, booking system or custom schedule, so it can check real availability, book or reschedule slots, and send confirmation and reminder messages by WhatsApp, SMS or email. Reminders are especially useful for clinics, salons and academies, where no-shows quietly cost money every week.
Kya AI receptionist appointments book kar sakta hai aur reminders bhej sakta hai?
Ji haan. Hum receptionist ko aap ke Google Calendar, booking system ya custom schedule se connect karte hain, to wo asli availability check karke slot book ya reschedule karta hai, aur WhatsApp, SMS ya email par confirmation aur reminders bhejta hai. Clinics, salons aur academies ke liye reminders khaas tor par useful hain, jahan no-shows har hafte paisa kha jate hain.
When the AI is unsure, or the caller asks for a person, the call is handed over to your team with a short summary of the conversation, so the customer does not have to repeat everything. You can also set rules for payment, medical or complaint-related keywords so those calls always go to a human immediately. Outside office hours, the receptionist takes a complete message and sends it to your team for follow-up.
Agar AI ko jawab nahi aata ya caller insaan se baat karna chahta hai to kya hota hai?
Jab AI ko sure na ho, ya caller insaan maange, to call aap ki team ko hand over ho jati hai, saath mein baat cheet ka chhota summary bhi, taake customer ko sab dobara nahi batana pare. Aap payment, medical ya complaint jaise keywords ke liye rules bhi set kar sakte hain taake aisi calls foran insaan ko jayein. Office hours ke baad receptionist poori message le kar team ko bhej deta hai.
Usually not. We can connect the AI receptionist to your current landline, SIP or mobile number by forwarding calls when you are busy or unavailable, or set up a new number if you prefer. Your number stays yours throughout, and if you ever stop the service, you keep the number and the call history that has been exported for you.
Kya mujhe apna mojooda phone number change karna hoga?
Aam taur par nahi. Hum AI receptionist ko aap ke mojooda landline, SIP ya mobile number se connect kar sakte hain, busy ya unavailable hone par calls forward karke, ya phir naya number set up kar sakte hain. Number hamesha aap ka rehta hai, aur agar aap service band bhi karein to number aur exported call history aap ke paas rehti hai.
A standard AI receptionist can be live in about seven days: day one for the call-flow discussion, two to three days for scripts and the knowledge base, then number setup, testing and go-live. Business systems with CRM or ERP integration and custom booking flows usually take two to four weeks. After launch we monitor calls, update answers, fix edge cases and provide ongoing support by phone and WhatsApp.
Setup mein kitna time lagta hai aur launch ke baad support kya milta hai?
Aam AI receptionist taqreeban 7 din mein live ho jata hai: pehla din call flow ki baat cheet, 2 se 3 din scripts aur knowledge base ke liye, phir number setup, testing aur go-live. CRM ya ERP integration aur custom booking flows wale business systems aam taur par 2 se 4 hafte lete hain. Launch ke baad hum calls monitor karte hain, jawab update karte hain, edge cases fix karte hain aur phone aur WhatsApp par support dete rehte hain.
Book a free demo call. We will build a sample AI receptionist for your business, show you how it answers real questions in Urdu and English, and send a fixed PKR quote for your call volume. There is no obligation, and you do not need any technical knowledge.