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Waffa Technology builds AI voice agents and AI receptionists that answer calls in Urdu and English, book appointments, share prices and qualify every lead 24/7. Stop losing customers to missed calls and busy phone lines.
Every missed call is a lost customer. In Pakistan, most buyers call before they buy, and if your line is busy, unanswered or unattended after office hours, they simply call the next business on the list. Hiring more staff helps, but salaries, shifts and turnover make it expensive to maintain a phone team that never sleeps.
Waffa Technology solves this with AI voice agents and AI receptionists for Pakistani businesses. Our AI agents answer incoming calls in natural Urdu and English, understand what the caller wants, answer common questions, share timings, prices and locations, book appointments and collect name, phone number and requirement details. Every call is logged, transcribed and pushed to your team on WhatsApp, email or your CRM.
We build AI voice agents for clinics and hospitals, real estate agencies, restaurants, salons, schools, gyms, e-commerce stores and service businesses across Pakistan. The system can run solo as a virtual receptionist or work alongside your staff, handing over calls that need a human.
Call volumes are unpredictable. A clinic gets a rush of appointment calls in the morning, a restaurant is flooded during dinner hours and a real estate office misses inquiries while agents are on site visits. Traditional reception staffing cannot flex with demand, but AI agents can handle unlimited simultaneous calls without waiting time.
Customers also expect instant answers. When someone asks for timings, a price list, location directions or availability, they want a reply in seconds, not after three rings and a hold. An AI voice agent responds immediately, politely and consistently, in the language the caller prefers.
The cost difference is significant. A single receptionist salary, plus shift coverage for evenings and weekends, adds up quickly. An AI agent costs a fraction of that, works 24/7, never takes leave and improves with every update you make to its knowledge base.
Whether you need a full virtual receptionist or a smart add-on to your existing call handling, we design the AI system around your business process.
Inbound AI agents that answer calls, understand the caller's intent, respond naturally in Urdu and English, and help with bookings, inquiries and basic support.
A complete virtual receptionist for clinics, salons, offices and services that greets every caller, takes messages, schedules appointments and forwards urgent calls.
AI chat assistants on WhatsApp that reply to product questions, share catalogues and prices, collect order details and route chats to your sales team.
Voice and chat booking flows that check availability, confirm slots, send reminders and reduce no-shows for clinics, salons, gyms and consultancies.
AI agents that call leads, confirm orders, follow up on pending quotations, remind customers about appointments and reactivate old contacts politely.
We connect your AI agent with your CRM, ERP, website forms and spreadsheets so every call, lead and booking is recorded in one place for your team.
The best AI voice agent is the one trained on your business. We start with your services, prices, timings, policies and frequently asked questions, then design the call flow around the results you want: appointments, orders, qualified leads or customer support.
These are the sectors where our AI voice and chat systems deliver the fastest return on investment.
Appointment booking, doctor availability, timings and directions handled automatically, with reports and test results inquiries routed to staff.
AI agents that qualify callers by budget, area and timeline, collect contact details and schedule site visits for your property consultants.
Table reservations, takeaway orders, catering inquiries, timings and menu questions answered instantly, even during peak hours.
Booking, rescheduling, membership questions, price lists and location details handled 24/7 so your staff can focus on customers in front of them.
Admission inquiries, fee structures, campus details and prospectus requests captured and forwarded to your admissions office automatically.
Order status, product availability, delivery timelines and quotation requests handled by voice and WhatsApp AI, with leads stored in your CRM.
Our AI agents are built on modern speech recognition and natural language technology, customised for Pakistani accents, Urdu and English mix, and local business workflows.
Natural voice conversations that switch between Urdu and English depending on how the caller speaks, with polite, on-brand responses.
Your business answers every call at any hour, including weekends and holidays, without staff shifts or overtime.
Every call is recorded, transcribed and summarised with the caller's name, number and requirement, then sent to your team via WhatsApp or email.
Leads, bookings and orders flow directly into your existing systems so nothing gets lost in a notebook or personal phone.
When a caller needs a human, the AI transfers the call to your team member with full context, so the customer never repeats their story.
See call volumes, peak times, missed opportunities, common questions and booking rates so you can improve staffing and marketing.
You do not need technical knowledge. We design, train, test and launch the AI agent for you, then keep improving it as your business changes.
We discuss your call flow, common questions, booking process and the results you want, then recommend the right AI setup for your budget.
We prepare the AI agent's knowledge: services, prices, timings, policies, FAQs and tone of voice in Urdu and English, and you approve the scripts.
We configure the voice agent, connect your phone number, WhatsApp, calendar, CRM or ERP, and set up notifications for your team.
We run real test calls, refine pronunciation, accents, edge cases and handover rules, and make sure bookings and data capture work correctly.
The agent goes live, and we monitor calls, update answers and improve performance month after month as your business grows.
AI pricing depends on call volume, languages, integrations and the number of automations you need. These indicative ranges are based on systems we deliver for Pakistani businesses. Every project receives a fixed written quote before work begins.
PKR 25,000 - 60,000 setup + PKR 8,000 - 15,000/month
Best for: Clinics, salons, gyms and small offices
PKR 60,000 - 150,000 setup + PKR 15,000 - 35,000/month
Best for: Real estate, restaurants, schools and growing companies
PKR 150,000 - 500,000+ setup + custom monthly plan
Best for: Hospitals, multi-branch chains and call centres
Prices depend on call minutes, integrations and languages. Book a free demo call and we will recommend the right plan for your call volume and budget.
Waffa Technology is a complete software house, not a script reseller. We build the AI agent, the website, the CRM and the ERP your business needs, and we make them work together. That means your AI receptionist can check real availability in your system, create real bookings and pass complete information to your staff.
We also understand Pakistani callers. Our agents handle Urdu, English and mixed conversation, common local names, area-based addresses and the way customers actually ask questions. Most importantly, we stay with you after launch, monitor calls and keep improving the answers.
An AI voice agent is software that answers phone calls, understands what the caller says and responds in a natural voice. It uses speech recognition and AI language models to handle common conversations such as booking appointments, sharing prices, answering FAQs and collecting leads. Every call is logged and sent to your team.
AI voice agent kya hota hai aur kaise kaam karta hai?
AI voice agent ek software hai jo phone calls answer karta hai, caller ki baat samajhta hai aur natural awaz mein jawab deta hai. Ye appointments booking, prices batane, FAQs ke jawab aur leads collect karne jaise kaam karta hai. Har call record hoti hai aur aap ki team ko bheji jati hai.
Yes. Our AI voice agents understand and speak both Urdu and English, including mixed Urdu-English conversation, which is how most Pakistani callers talk. You can also choose the preferred language and tone for your brand.
Kya AI agent Urdu aur English dono bol sakta hai?
Ji haan. Hamare AI voice agents Urdu aur English dono samajhte aur bolte hain, including mixed Urdu-English conversation, jaisa zyada tar Pakistani callers karte hain. Aap brand ke hisaab se language aur tone bhi choose kar sakte hain.
A starter AI receptionist typically costs PKR 25,000 to PKR 60,000 for setup plus PKR 8,000 to PKR 15,000 per month. Business-grade AI voice agents with CRM integration and WhatsApp automation range from PKR 60,000 to PKR 150,000 setup plus monthly usage charges. Enterprise solutions for hospitals and multi-branch businesses are quoted separately.
Pakistan mein AI voice agent ki cost kitni hoti hai?
Starter AI receptionist ki setup cost aam taur par PKR 25,000 se 60,000 tak hoti hai aur monthly PKR 8,000 se 15,000 tak. Business AI voice agent CRM integration aur WhatsApp automation ke saath PKR 60,000 se 150,000 setup plus monthly charges leta hai. Enterprise solutions alag quote hote hain.
Modern AI voices sound natural and polite. We fine tune the voice, speed and responses during testing so callers get clear, friendly answers. You can also choose a male or female voice and adjust the tone to match your brand.
Kya AI agent meri customers ko robotic lagega?
Naye AI voices natural aur polite lagte hain. Hum testing ke doran voice, speed aur jawab fine tune karte hain taake callers ko clear aur friendly response mile. Aap male ya female voice bhi choose kar sakte hain.
Yes. We connect the AI agent with your Google Calendar, booking system or custom schedule so it can check availability, book slots, reschedule and send confirmations automatically. Reminder messages can also be sent to reduce no-shows.
Kya AI agent direct calendar mein appointment book kar sakta hai?
Ji haan. Hum AI agent ko aap ke Google Calendar, booking system ya custom schedule ke saath connect karte hain taake wo availability check kare, slot book kare, reschedule kare aur confirmation bheje. No-shows kam karne ke liye reminders bhi bheje ja sakte hain.
When the AI agent does not know an answer or the caller asks for a human, it transfers the call to your team with a summary of the conversation. Out of office hours, it takes a message and sends the details to your team for follow up.
Jab AI jawab nahi de sakta to kya hota hai?
Jab AI ko jawab nahi aata ya caller insaan se baat karna chahta hai to ye call aap ki team ko transfer karta hai, saath mein conversation ka summary bhi deta hai. Office hours ke baad ye message le leta hai aur details team ko bhej deta hai.
Usually not. We can connect the AI agent to your existing number, or set up a new number that forwards to your team. For businesses with multiple lines or call centres, we integrate with your existing telephony setup.
Kya mujhe apna number ya phone system change karna hoga?
Aam taur par nahi. Hum AI agent ko aap ke mojooda number se connect kar sakte hain, ya naya number set up kar sakte hain jo aap ki team ko forward ho. Multiple lines aur call centres ke liye hum mojooda system ke saath integrate karte hain.
A standard AI receptionist can be live in about one to two weeks. Business systems with CRM integration, WhatsApp automation and custom booking flows usually take three to five weeks depending on complexity and how quickly your content is approved.
AI voice agent set up hone mein kitna time lagta hai?
Aam AI receptionist 1 se 2 hafte mein live ho jata hai. CRM integration, WhatsApp automation aur custom booking flows wale business systems aam taur par 3 se 5 hafte lete hain, complexity aur content approval ke hisaab se.
Book a free demo call. We will build a sample AI agent for your business, show you how it answers real questions in Urdu and English, and send a fixed PKR quote for your requirements.